business processes quality, generalized lambda distribution, learning process quality, manufacturing processes quality, non- parametric approximation, percentile function
Abstract
The requirements for production and learning process quality are different in various manufacturing, business and educational organizations. A new approach to fit these requirements and evaluate the closeness of realistic(actual) quality of production or learning processes (based on quality indicators of output or scores of examination tests) is proposed in the paper. The technique uses the strictly defined approximation procedures and allows users automatically evaluate closeness of actual quality level when quality requirements change.